We're a small business but it is very important to us that you are 100% satisfied with your order.

If you are unsatisfied with your order, please email us at info@hotdesigns.co.za with your order details and a photo or explanation of the problem product (if this is the case), so that we can assist you with a refund or replacement. Please refer to our Refund Policy for further information.

General or product enquiries

Sales, Refund or Exchange enquiries

Business Hours

The office of this business is attended to part-time as we are a small business. Please be patient, we will respond to your enquiry as soon as possible (it may be outside of business hours).

Customer Service

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